Ambulance Service Policy

This Ambulance Service Policy explains the operational guidelines, booking process, emergency coordination limitations, payment terms, responsibilities, and service conditions related to ambulance services provided or coordinated through Dr Jhatka Medicare.

Dr Jhatka Medicare may provide or coordinate ambulance-related services including: - Emergency Ambulance Support - Basic Ambulance Services - Patient Transfer Services - Hospital Transfer Coordination - Home-to-Hospital Transport - Non-Emergency Patient Transport - Oxygen Support Ambulance (subject to availability) - ICU/Advanced Ambulance Coordination (subject to availability)

Ambulance bookings may be requested through: - Website - Mobile platform - Phone calls - WhatsApp support - Emergency coordination channels

Ambulance response times may vary depending on: - Traffic conditions - Road conditions - Weather conditions - Geographic location - Vehicle availability - Emergency demand - Partner network support Dr Jhatka Medicare does not guarantee fixed response times, uninterrupted availability, or medical outcomes during emergency situations.

Users or attendants are responsible for: - Providing accurate pickup/drop details - Providing correct patient information - Ensuring accessible pickup locations - Maintaining respectful behavior - Avoiding misuse of emergency services - Making timely payments - Cooperating during emergency coordination

Dr Jhatka Medicare acts as a healthcare coordination and support platform and may depend on third-party ambulance providers or partners. We do not guarantee: - Medical treatment outcomes - Availability of advanced life support in all ambulances - Availability of ICU setup in all vehicles - Continuous oxygen/medical equipment support in all cases - Immediate emergency intervention

Certain ambulance services may be operated by independent ambulance partners or third-party providers. While reasonable verification efforts may be conducted, Dr Jhatka Medicare does not guarantee: - Conduct of third-party providers - Vehicle conditions at all times - Treatment outcomes - Continuous service availability

Ambulance charges may vary depending on: - Distance - Emergency conditions - Vehicle type - Oxygen or ICU requirements - Waiting time - Operational conditions - Partner charges - Night or emergency timing

Once ambulance dispatch or operational coordination has started, charges may become partially or fully non-refundable.

Users must not: - Make fake emergency requests - Misuse ambulance services - Provide false patient details - Interfere with ambulance operations - Engage in abusive or violent behavior - Use services for unlawful activities

Ambulance services are subject to: - Operational feasibility - Vehicle availability - City coverage - Technical conditions - Weather conditions - Traffic conditions - Partner availability

Dr Jhatka Medicare acts as a healthcare support and coordination platform and may coordinate ambulance services through third-party providers. We do not guarantee: - Immediate emergency response - Medical recovery or outcomes - Hospital admission availability - Uninterrupted ambulance access - Availability of specialized equipment in every ambulance

Dr Jhatka Medicare reserves the right to suspend or refuse services in cases involving: - Fraud - Fake emergencies - Abuse - Threats to staff or drivers - Operational misuse - Policy violations

Dr Jhatka Medicare reserves the right to modify or update this Ambulance Service Policy at any time without prior notice.

This Ambulance Service Policy shall be governed by applicable laws of India. Any disputes or legal proceedings shall be subject to the jurisdiction of Lucknow, Uttar Pradesh, India.

Dr Jhatka Medicare Emergency Support: 8874744756 WhatsApp Support: 8707790677 Email: drjhatkamedicare@gmail.com Location: Lucknow, Uttar Pradesh, India

By requesting or using ambulance services through Dr Jhatka Medicare, you acknowledge that you have read, understood, and agreed to this Ambulance Service Policy.