Terms & Conditions

Welcome to Dr Jhatka Medicare. These Terms & Conditions govern the use of our website, mobile platform, emergency support services, healthcare coordination services, ambulance booking services, physiotherapy support services, home healthcare services, partner network services, and all related platforms operated under Dr Jhatka Medicare. By accessing or using our website, services, communication channels, or healthcare support systems, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the platform and services.

Dr Jhatka Medicare is a healthcare support and coordination platform that may provide or coordinate: - Ambulance Services - Physiotherapy Services - Home Care Services - ICU at Home Support - Nursing Care - Doctor Visit at Home - Lab Test Services - Medical Equipment Rental - Healthcare Partner Network Services Service availability may vary depending on city coverage, operational limitations, partner availability, and emergency conditions.

By using our platform or services, you confirm that: - You are legally capable of entering into agreements - Information provided by you is accurate and valid - You will use services lawfully and responsibly - You will not misuse emergency or healthcare services

Users agree to: - Provide accurate personal and service information - Maintain respectful communication with staff and partners - Avoid fake, misleading, or fraudulent bookings - Use emergency services responsibly - Cooperate during healthcare coordination - Make timely payments where applicable Dr Jhatka Medicare reserves the right to suspend or restrict services in case of misuse, abuse, fraud, or policy violations.

All services are subject to: - City coverage - Operational limitations - Partner availability - Emergency situations - Technical conditions - Weather and traffic conditions Dr Jhatka Medicare does not guarantee uninterrupted or immediate availability of all services in every location.

Users may request services through calls, WhatsApp, forms, website bookings, or partner coordination systems. Service confirmation depends on: - Availability - Verification - Operational feasibility - Emergency conditions Dr Jhatka Medicare reserves the right to accept, decline, reschedule, or cancel bookings when required.

Emergency services including ambulance coordination are dependent upon: - Vehicle availability - Driver availability - Geographic conditions - Traffic situations - Weather conditions - Partner network support Dr Jhatka Medicare does not guarantee response time, medical outcomes, or uninterrupted emergency support in all situations. Users should immediately contact local emergency authorities in life-threatening situations.

Service charges may vary depending on: - Service type - Distance/location - Emergency conditions - Time requirements - Partner/service provider charges Payments may include: - Advance payments - Partial payments - Emergency booking charges - Operational charges Pricing may change without prior notice.

Refunds and cancellations are governed by the Refund & Cancellation Policy. Certain services, emergency dispatches, partner allocations, or operational expenses may be non-refundable.

Dr Jhatka Medicare may coordinate with independent healthcare partners including: - Doctors - Physiotherapists - Ambulance providers - Clinics - Hospitals - Labs - Home healthcare providers While reasonable verification efforts may be conducted, Dr Jhatka Medicare does not guarantee the conduct, treatment outcome, or independent actions of third-party providers.

Dr Jhatka Medicare reserves the right to: - Verify partner details - Approve or reject registrations - Suspend or remove partner profiles - Request documents or compliance information - Monitor operational performance

All logos, branding, website content, graphics, text, design elements, and platform materials related to Dr Jhatka Medicare are protected under applicable intellectual property laws. Unauthorized copying, reproduction, or misuse is strictly prohibited.

Users must not: - Use fake identities - Misuse emergency services - Attempt unauthorized access - Disrupt platform operations - Abuse healthcare staff or partners - Upload harmful or illegal content - Use the platform for unlawful activities

Dr Jhatka Medicare acts as a healthcare support and coordination platform and may rely on independent third-party providers. We do not guarantee: - Medical outcomes - Cure or treatment success - Continuous platform operation - Immediate emergency response - Availability of services in all locations To the maximum extent permitted by law, Dr Jhatka Medicare shall not be liable for indirect, incidental, operational, medical, technical, or consequential damages arising from service usage.

User information and data handling practices are governed by the Privacy Policy. By using the platform, users consent to the collection and processing of information as described in the Privacy Policy.

Dr Jhatka Medicare reserves the right to suspend, restrict, or terminate access to services or the platform without prior notice in cases involving: - Fraud - Misconduct - Abuse - Policy violations - Security concerns - Legal compliance issues

Dr Jhatka Medicare may update or modify these Terms & Conditions at any time without prior notice. Updated versions will be published on the official platform.

These Terms & Conditions shall be governed by applicable laws of India. Any disputes, claims, or legal proceedings shall be subject to the jurisdiction of Lucknow, Uttar Pradesh, India.

Dr Jhatka Medicare Call Support: 8874744756 WhatsApp Support: 8707790677 Email: drjhatkamedicare@gmail.com Location: Lucknow, Uttar Pradesh, India

By accessing or using Dr Jhatka Medicare services, website, communication systems, or healthcare support platform, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.