Home Care Service Policy

This Home Care Service Policy explains the service guidelines, operational process, responsibilities, limitations, payment conditions, and support structure related to home healthcare services coordinated through Dr Jhatka Medicare.

Dr Jhatka Medicare may provide or coordinate home healthcare-related services including: - Nursing Care - Patient Attendant Services - Elderly Care Support - ICU at Home Coordination - Post-Hospitalization Care - Bedridden Patient Support - Home Physiotherapy - Doctor Visit at Home - Injection/Dressing Support - Medical Equipment Assistance

Home care services may be requested through: - Website booking - Phone support - WhatsApp support - Partner coordination systems - Appointment requests

Users or attendants are responsible for: - Providing accurate patient information - Providing proper service address/location - Ensuring safe working conditions for staff - Maintaining respectful communication - Providing necessary medical documents if required - Making timely payments - Cooperating during service delivery

Home care services may be coordinated through independent healthcare partners, nurses, attendants, physiotherapists, or service providers.

Dr Jhatka Medicare acts as a healthcare support and coordination platform. We do not guarantee: - Medical recovery outcomes - Continuous medical supervision - Hospital-level emergency response at home - Availability of specialized staff in all locations - ICU-level emergency management in every case

ICU at Home services are subject to: - Equipment availability - Staff availability - Operational feasibility - Patient condition - Doctor recommendations

Service charges may vary depending on: - Service duration - Staff category - Shift timing - Equipment requirements - Patient condition - Emergency support needs - Location and travel requirements

Cancellation requests should preferably be made before staff allocation or service initiation.

Users must not: - Abuse healthcare staff - Provide false medical information - Create unsafe working conditions - Engage in unlawful activities - Misuse healthcare support services

Certain services may be coordinated through independent healthcare partners including: - Nurses - Attendants - Physiotherapists - Doctors - Home healthcare providers - Equipment providers

Home care services are subject to: - City coverage - Staff availability - Operational feasibility - Technical limitations - Emergency conditions

Dr Jhatka Medicare acts as a healthcare support and coordination platform and may rely on independent service providers. To the maximum extent permitted under applicable law, Dr Jhatka Medicare shall not be liable for indirect, medical, operational, technical, or consequential losses arising from home healthcare services.

Dr Jhatka Medicare reserves the right to suspend, refuse, or terminate services in cases involving: - Fraud - Abuse - Unsafe conditions - Misconduct - Policy violations - Payment disputes - Security concerns

Dr Jhatka Medicare reserves the right to modify or update this Home Care Service Policy at any time without prior notice.

This Home Care Service Policy shall be governed by applicable laws of India. Any disputes or legal proceedings shall be subject to the jurisdiction of Lucknow, Uttar Pradesh, India.

Dr Jhatka Medicare Call Support: 8874744756 WhatsApp Support: 8707790677 Email: drjhatkamedicare@gmail.com Location: Lucknow, Uttar Pradesh, India

By booking or using home healthcare services through Dr Jhatka Medicare, you acknowledge that you have read, understood, and agreed to this Home Care Service Policy.