1. INTRODUCTION
This Physiotherapy Service Policy explains the service guidelines, appointment process, responsibilities, limitations, operational conditions, and payment terms related to physiotherapy services coordinated through Dr Jhatka Medicare.
2. ABOUT PHYSIOTHERAPY SERVICES
Dr Jhatka Medicare may provide or coordinate physiotherapy-related services including:
- Home Physiotherapy
- Pain Management Support
- Post-Surgery Rehabilitation
- Stroke Rehabilitation Support
- Elderly Mobility Support
- Orthopedic Physiotherapy
- Neurological Physiotherapy
- Sports Injury Support
- Exercise Guidance
- Rehabilitation Programs
3. APPOINTMENT & BOOKING
Physiotherapy appointments may be requested through:
- Website booking
- Phone support
- WhatsApp support
- Appointment forms
- Healthcare coordination channels
4. USER RESPONSIBILITIES
Users or attendants are responsible for:
- Providing accurate patient information
- Sharing relevant medical history if required
- Maintaining a safe environment for service delivery
- Following therapist guidance responsibly
- Making timely payments
- Maintaining respectful communication
5. MEDICAL DISCLAIMER
Physiotherapy services coordinated through Dr Jhatka Medicare are intended for rehabilitation, mobility support, pain management support, and physical wellness assistance.
We do not guarantee:
- Complete recovery
- Fixed treatment outcomes
- Immediate pain relief
- Cure of medical conditions
- Hospital-level emergency care during sessions
6. HOME PHYSIOTHERAPY CONDITIONS
For home physiotherapy services:
- Users must provide a safe and accessible environment
- Adequate space may be required for therapy sessions
- Equipment availability may vary
- Session timing depends on operational scheduling
- Staff availability may vary by city/location
7. THIRD-PARTY PHYSIOTHERAPISTS
Certain physiotherapy services may be coordinated through independent physiotherapists or healthcare partners.
8. PAYMENT TERMS
Physiotherapy charges may vary depending on:
- Session type
- Therapy duration
- Therapist category
- Home visit requirements
- Equipment requirements
- Patient condition
- Location/travel requirements
9. CANCELLATION & REFUND
Appointment cancellation requests should preferably be made before therapist allocation or session initiation.
10. SERVICE AVAILABILITY
Physiotherapy services are subject to:
- City coverage
- Therapist availability
- Operational scheduling
- Technical limitations
- Emergency conditions
11. PROHIBITED ACTIVITIES
Users must not:
- Provide false medical information
- Engage in abusive behavior
- Misuse healthcare services
- Create unsafe working conditions
- Use services for unlawful activities
12. LIMITATION OF LIABILITY
Dr Jhatka Medicare acts as a healthcare support and coordination platform and may coordinate services through independent physiotherapists or healthcare providers.
To the maximum extent permitted under applicable law, Dr Jhatka Medicare shall not be liable for indirect, medical, operational, technical, or consequential losses arising from physiotherapy services.
13. TERMINATION OF SERVICES
Dr Jhatka Medicare reserves the right to suspend, refuse, or terminate services in cases involving:
- Fraud
- Abuse
- Unsafe environments
- Payment disputes
- Misconduct
- Policy violations
- Security concerns
14. POLICY MODIFICATIONS
Dr Jhatka Medicare reserves the right to modify or update this Physiotherapy Service Policy at any time without prior notice.
15. GOVERNING LAW & JURISDICTION
This Physiotherapy Service Policy shall be governed by applicable laws of India.
Any disputes or legal proceedings shall be subject to the jurisdiction of Lucknow, Uttar Pradesh, India.
16. CONTACT INFORMATION
Dr Jhatka Medicare
Call Support: 8874744756
WhatsApp Support: 8707790677
Email: drjhatkamedicare@gmail.com
Location:
Lucknow, Uttar Pradesh, India
17. ACCEPTANCE OF POLICY
By booking or using physiotherapy services through Dr Jhatka Medicare, you acknowledge that you have read, understood, and agreed to this Physiotherapy Service Policy.
Need Clarification?
If you have any questions regarding our policies, please contact our legal department.
© 2026 Dr Jhatka Medicare Pvt Ltd • Lucknow, Uttar Pradesh, India